CosmicSlot Casino Review (Canada)

CosmicSlot Casino Bonuses and Promotions

Unlike many of its contemporaries, CosmicSlot Casino places a lot of emphasis on giving its players a lot of bonuses to work with. In fact, there was barely a moment during our testing period where there wasn't a bonus or promotion we could claim. While the rewards aren't quite as grand as some of the larger brands, CosmicSlot Casino ensures both new and veteran players are treated generously. 

Welcome Bonus

Although they are counted as separate bonuses on their promotions page, the welcome bonus at CosmicSlot Casino is a package that boosts players' deposits for their first four deposits at the casino. Each deposit gives a slightly different amount (the details are listed in the table below), but can give players up to C$3,930 worth of bonus cash and 275 free spins on the Across the Universe slot game.

Other Promotions

Much of the extra value that CosmicSlot Casino puts on the table is found in the other promotions players can claim after the welcome bonus package has expired. Since these bonuses can and do change every so often, we won't list all of the bonuses that they offer; instead, below are a few notable highlights:

• Wednesday Free Spins: Deposit $40 on Wednesdays to get an extra 50 free spins on a featured slot game every week

• Weekend Reload Bonus: Make a deposit on a Friday to get 50% up to $146 and 50 free spins

• Weekly Cashback: Deposit at least $70 during the week to get up to 15% cashback on your game losses next week up to $2160

Loyalty and VIP Programs

Where most Canadian online casinos would combine their VIP and loyalty programs into one progression track, CosmicSlot Casino lets players benefit from both at the same time.

Their loyalty rewards scheme revolves around Cosmic Coins. In short, it is a comp points system that gives players coins based on accumulated wagers and a percentage of their deposits, which can later be spent on the casino's coin shop to redeem free spins or bonus cash. 

The VIP program, meanwhile, rewards players with enhancements to the casino's already existing services. These include increased percentages for the weekly cashback bonus, higher withdrawal limits (which are much-needed here at CosmicSlot Casino), and access to exclusive bonuses and a personal account manager.

CosmicSlot Casino Games

Although they don't offer anything in the realm of sports betting or other gambling verticals, CosmicSlot Casino makes up for this by really honing in on the quantity and quality of their casino game library. 

The site's casino game page is designed reasonably well, with game selections laid out in a compact grid that isn't too dense. Game categories, search and provider sort functions are easily accessible at the top of the page, making it easy to both find the specific games you want to play and explore the casino's game library for new games to try. 

The only significant nitpick we found is that the game provider filters do not combine with the game category filters. This means that you cannot find games of a specific category from a specific developer at the same time (such as, say, live casino games from Ezugi); your search has to be one or the other. 

Slots

Online slot games take up a dominant chunk of CosmicSlot Casino's over 6,000 game titles. The casino spared no expense in terms of the games that they chose to host on the site; slots fans will be happy to find the game catalogues from Microgaming, NetEnt and Pragmatic Play on offer here alongside over 60 other game suppliers.

Live Casino

Although they are not given their own page on the site, CosmicSlot Casino does have a fairly sizable live casino section. Canadian players have their choice of well over 100 individual live dealer tables from popular studios like Evolution and Ezugi. 

Other Games

Players looking for a change of pace will be able to find it in the casino's many other games available. From progressive jackpots to instant gambling games and classic table games, there is a huge range of titles to go through before things start to lose their novelty.

CosmicSlot Casino App and Mobile

Despite not having a dedicated mobile app that you can download, the responsive mobile version of the CosmicSlot Casino website performs about as smoothly while having the added benefit of easier maintenance for the casino operators. The site layout remains mostly unchanged, save for some slight adjustments to fit elements onto small and narrow smartphone screens.

Customer Support

Customer support at CosmicSlot Casino is handled through two channels: 24/7 live chat and email. The most notable aspect of their customer support is that their live chat is powered by tawk.to. This is a third-party live chat service that, for better or for worse, has chat staff that simply search up topics on the casino's help portal, encouraging players to instead contact the casino through email for more involved inquiries such as self-exclusion requests. 

CosmicSlot Casino Deposits & Withdrawals

New and old players alike have no trouble making deposits and withdrawals on their casino accounts. All funds management and transactions are handled on a "Wallet" page that can be accessed from the main navigation bar of the site, which shows both deposit and withdrawal options up front. Details of available payment processors and transaction limits are laid out in the table below.

The most notable takeaway here is, of course, the abysmal maximum withdrawal limits. Capped at C$650 per day and C$1350 per week, the starting withdrawal limits are incredibly limiting for players with either the budget to hit these caps or the luck to land a large enough jackpot. This may not be a concern for low-budget players, but requires players to reach a fairly high rank on the VIP ladder just to get a withdrawal limit that most other casino sites already have by default.

CosmicSlot Casino and Responsible Gaming

CosmicSlot Casino doesn't stand out above the crowd when it comes to their responsible gaming measures. Your casino account page does not let you impose deposit and playtime limits, and any cool-off or self-exclusion periods have to be requested from CosmicSlot's email support. 

Their KYC (Know Your Customer) verification check, however, is something that we find of note. As is standard across all Canadian casinos, player verification is required before one can withdraw money from their casino account. And in most cases, these verification checks only require the uploading of two or three documents that verify the player's proof of identity and proof of banking.

In the case of CosmicSlot Casino, their terms and conditions have provisions for the casino to ask for a much more intrusive range of personal documents. Some of the most concerning include a selfie of the player with them holding up their passport or driver's licence, as well as screenshots or photocopies of the e-wallet, bank card, or other payment method they used to make their first deposits. 

While our verification process did not get this far, having these provisions in the terms and conditions means that CosmicSlot Casino has the right to demand all of these documents from players before they can withdraw their hard-earned funds.

CosmicSlot Casino Summary

Though they don't quite have the size to give out as many rewards, CosmicSlot Casino has a lot of value to offer to all Canadian casino players. Whether you only plan to play within the welcome bonus period or like the site enough to stick around, there are constant bonuses and rewards to claim to let you get more out of your deposits. While some of their policies could be a bit more generous (their withdrawal caps most of all), there is a lot to like here at CosmicSlot Casino, and we recommend giving it a try if the site feels right for you.

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Article by:Nathan Villania

Nathan is an experienced gamer that enjoys testing and reviewing casinos. He always seeks out the best deals, and guides players on all the benefits and advantages of hundreds of casinos across the world.

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