The PalmSlots casino is one of the newest online gambling sites to enter the gambling market, having just opened in May 2022. With not even a year on the scene, how does this newly-launched casino plan to plant its roots? Find out what we think in our official review.
The Curaçao-registered PalmSlots casino is a fresh entry into the market, having just opened in May 2022. Palmslots is actually the latest in a line of online casinos operated by NewEra B.V., and their experience shines through in the general level of polish on the site.
While visually pitched as a walk on the beach, getting around the casino site feels much more like a trudge through the jungle because of the barrage of things that you scroll through to get to where you want to be.
Palmslots Casino Bonus and Promotions
As we've laid out in the following sections, Palmslots boasts a pretty good variety of bonuses and promotions. Arguably the only noteworthy detail here is the lack of any VIP or loyalty rewards, which some Canadian players may find a bit of a turn-off.
Welcome Bonus
Palmslots Casino offers two different welcome bonus packages to give Canadian players a boost for the kind of gambling they like to play the most, online casino games or sports betting.
Casino players are treated to a deposit bonus package worth up to C$3,750 over their first deposits. Meanwhile, sports betting aficionados can claim a 100% match bonus of up to C$150 from their first deposit. We’ve broken down the more specific terms of these bonuses in the table below:
Key Terms
Terms
Casino Welcome Bonus
Sportsbook Welcome Bonus
Eligibility:
New players who have completed registration
New players who have completed registration
Deposit Value:
1st Deposit: 100% Bonus up to C$750 + 50 Free Spins 2nd Deposit: 50% Bonus up to C$750 + 50 Free Spins 3rd Deposit: 50% Bonus up to C$750 + 50 Free Spins 4th Deposit: 100% Bonus up to C$1500 + 100 Free Spins
Selected Slots: 100% All Roulette games (excluding Live Casino): 10% All Live Casino games, All BlackJack versions, All Video Poker games, Craps, Baccarat, Multiplayer games: 0%
N/A
Maximum Bet:
C$18 or 5% of the bonus, whichever is lower
50% of bonus amount
Time Limit:
21 days
21 days
Other Promotions
In lieu of a long-term loyalty rewards or VIP program, Palmslots Casino offers a bunch of other promotions to keep the momentum going. A few notable promotions from the site include:
Wazdan Cash Drop
Place real money bets on any Wazdan online casino game and get a chance to win extra prizes from a C$100,000 prize pool.
Limited Weekly Cashback
For a limited time, opt in with a deposit of at least C$30 every week to get a 50% cashback up to C$150 at the end of the week.
Palmslots Casino Games
PalmSlots offers a substantial variety and quantity of gambling games for Canadian players to choose from. With over 3,000 games ranging from blackjack and slots to virtual slots and a sports betting section, there are a lot of games you can try out before you even start to think about moving elsewhere.
Slots
Slots take up the majority of Palmslots’ game selection, with the slots section of the site being little more than a massive wall of icons showing every single game they have. Thankfully, you can search for specific games or sort by developer if you want to narrow down your search; but beyond this, the game filters they have available are a bit lacking.
Sportsbook
Palmslots has a sports betting section that is placed alongside the casino’s other main categories. Information on the latest games alongside real-time odds are displayed clearly and neatly up front, with supplementary info and menus to find other games easily found on the sides.
The site also supports betting on esports, but this is given its own section of the site. This is because the esports page shows livestreams of the games you’re betting on so you can keep up with the action without leaving the site.
Other Games
he rest of Palmslots’ game catalogue is a lot more well-rounded than most casinos of its size. There are a substantial selection of both live casino and video table games on offer, as well as several live gambling game shows under the ‘TV Games’ category. The casino also has a section dedicated to Virtual Sports, that emulate real-time sports betting but with completely virtual events.
Palmslots Casino App and Mobile
Although Palmslots does not have a dedicated app that you can download, their website is more than capable of adjusting to fit the small screens of smartphones and tablet devices for mobile play. We were happy with the performance of the mobile site, responding to scrolling pretty well with no major issues with lag.
And indeed, you will need to do a lot of scrolling because of the layout of the game screen; since all games are listed there as large tiles, exploring for new games to play will involve a lot of scrolling if the built-in sorting functions aren't specific enough.
Customer Support
You can contact Palmslots' customer support through email or their 24/7 live chat function, which you can access anywhere on the site through the "Live Chat" button on the bottom-right corner. From our testing their customer service was quite decent, with responsive chat that resolved our test queries pretty well.
Support Options
Email
support@palmslots.com
Phone number
Not available
Live Chat
Available
Palmslots Casino Deposits & Withdrawals
PalmSlots accepts a decent, if a bit limited range of payment options for players in Canada. That being said, all of the essentials are here, which we've listed in the table below. PalmSlots also accepts a few cryptocurrencies, but as expected of non-committal crypto casinos, only really sticks to the most popular coins.
It should be noted that not all of the payment methods that PalmSlots offers natively accepts Canadian dollars, instead requiring your transactions to go through currency conversion. For the sake of consistency, the transaction limits listed below are in C$, based on PalmSlots’ current conversion rates.
DEPOSIT
Payment Method
Min
Max
Interac
C$10
C$3,000
Visa/Mastercard (Debit)
C$13
C$3,321
Visa/Mastercard (Credit)
C$13
C$3,321
Cash2code
C$1
C$1,500
Astropay
C$13
C$2,656
eZeeWallet
C$13
C$3,321
Jeton Wallet
C$13
C$13,284
MuchBetter
C$13
C$6,642
WITHDRAWAL
Payment Method
Min
Max
Interac
C$20
C$3,000
Visa/Mastercard (Debit)
C$26
C$3,321
eZeeWallet
C$26
C$3,321
Jeton Wallet
C$26
C$6,642
MuchBetter
C$26
C$6,642
Palmslots Casino and Responsible Gaming
Palmslots does a decent job when it comes to their AML measures. All Canadian players are required to complete a KYC check when they accumulate C$2,000 in deposits. To complete said check, players will need to upload the following documents through the casino site. Verification is typically processed within 24 hours.
An excerpt of the “Responsible Gaming” page on Palmslots.
Their approach to responsible gaming, however, is a bit lacking. While they do extend and honour self-exclusion requests to players upon request, the option is buried in the casino's terms and conditions and is never mentioned on their dedicated 'Responsible Gambling' page.
Palmslots Casino Summary
PalmSlots has done an admirable job establishing itself in the online casino market despite only being a few months old. While its selection of features and games is reasonably impressive, they fall a bit short in aspects like game search and responsible gaming measures. At the end of the day, PalmSlots is still a decent site to try out if you feel like taking a chance on it.
Frequently Asked Questions
Is Palmslots Casino legit?
Palmslots is a legitimate online casino that is fully licensed in Curaçao.
How do I withdraw money from Palmslots Casino?
You can withdraw your money from Palmslots Casino through the "Withdraw" page, which is found in the drop-down menu under your profile.
How long is Palmslots Casino's withdrawal time?
The withdrawal times can take up to 5 days when using bank wire transfers but generally takes less time with other available withdrawal methods.
Which payment options are available at Palmslots Casino?
The casino accepts all of the typical payment options used by Canadian gamblers, including bank cards, online banking transfers, and all of the major cryptocurrencies.
What is the minimum deposit at Palmslots Casino?
The minimum deposit needed at Palmslots Casino is C$10.
Can I play in Canadian dollars at Palmslots Casino?
Yes, Palmslots Casino accepts both deposits and withdrawals in Canadian dollars, but only for a selection of payment methods. Many of Palmslots’ other payment methods have transaction limits based on their equivalents in Euros.
What are the most popular casino games at Palmslots Casino?
The best games you can play at this casino are popular classics like Starburst, Gates of Olympus, and the acclaimed "Book of" series of online slot games.
Is there a mobile app for Palmslots Casino?
No, Palmslots does not have a mobile app that you can download. However, you can get a similar gaming experience from the website thanks to its responsive mobile version.
